As a B2B product manager at Veeva Systems (SaaS for life sciences industry) for over 5 years, I’ve worked with products built for master data, marketing, and medical for global pharmaceutical companies (enterprise, SMBs, start-ups).

I am experienced in cross-functional collaboration with internal (engineering, design, strategy) and external (customers, partners) teams. I excel at defining and executing a product roadmap to build features that improve compliance, efficiency, and user experience across the industry. Key features include:

1. Built 4 standard connections between Veeva products using APIs and SDKs to seamlessly transfer documents and data 50% faster - reducing duplicative, manual work across business units

2. Intuitive data visualizations with simple search and filter capabilities to help users make decisions faster by 60%

3. Designed a user-friendly interface to visualize FTP, improving access to AWS S3 buckets and file handling efficiency by 90%

I improved the online account creation and verification experience to increase verified patient accounts for Shoppers Drug Mart (Canada’s largest pharmacy chain) as a B2C product manager, by 25%. By working closely with cross-functional stakeholders—ranging from external vendors to legal, privacy, design, and engineering teams—I helped define product requirements and deliver impactful, user-centric features.

I also led A/B testing for the product homepage redesign using Adobe Target to make data-driven decisions while collaborating with design.

At PepsiCo, a Fortune 500 company and global leader in manufacturing, I led a team of 30 front-line workers to consistently meet daily and weekly performance targets. I was responsible for coordinating the schedule and resolving any day-to-day issues in the manufacturing process.

I also coordinated with external contractors to deliver safety and sustainability projects—improving worker well-being and reducing food waste (ask me about Cheetos!) on the production floor.

At TD Bank’s innovation lab, I designed innovative mobile applications using design sprint methodologies while working within the regulations of the finance industry. I worked closely with various business units to understand the use cases and validate that we were solving the right problems.

I led user interviews to deeply understand customer needs, ensure the solutions addressed real pain points, and emphasizing the importance of an awesome user experience.

At Rubikloud, a retail data analytics AI start-up, I developed the web interfaces for two big data products that enabled retailers to access actionable sales insights. I collaborated closely with designers to deliver high-value, user-focused solutions, established testing standards with automation across both products, and independently created scripts to streamline the new hire onboarding process.